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Welcome to BigBytes.Net Support Center!
The new client area is now active and can be found here. Please use the new client area to contact us for sales inquiry and/or submit support tickets.

Maintenance Advisory:

Time: 07:00 GMT on Thursday April 17

Route Maintenance

Impacted services:
Backend Network connectivity

Details of Maintenance:
We will be performing equipment maintenance on route decision hardware in use on the network during the maintenance window listed above.
Some routing changes and unoptimized routing may be seen during this window. No loss of network connectivity or impact to other network resources is expected during this maintenance.


Welcome to our Support Center! Please use this interface to submit new sales/billing inquiries, contact our admin or webmaster, file a complaint or abuse reports, and any support requests you may have.

If you have not yet registered with the Support Center, please do so by clicking on "Register Account" on the bottom left. Registration is free and you do not have to be an our customer to register. You do not need to register to submit a new request, but we recommend doing so to expedite the processing of your request. Once you confirm your support center account you will be able to submit and track your support requests through this interface.

We have designed a knowledgebase full of information which will cover 98% of all the questions you will have when it comes to setting-up and maintaining your website, or reseller site. For further support, we have a help desk staffed with trained professionals which will answer your questions and respond to your needs in a timely manner.

You may also want to ensure that you are able to receive email from us by reviewing this article "How To Make Sure You Recieve Our Reply".

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