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What are the requirements to apply for SSH access?
Top : Web Hosting FAQ

Article ID: 000188
Rating: 0.0 / 5.0 (0 votes)
Views: 2508

Problem
What are the requirements to apply for SSH access?

Solution
Please submit the following to apply for SSH access.

1. Scan copy of your drivers licence (back & forth)
2. Detailed explaination as to the need for SSH access (Please refer to the note below)
3. Domain name and 2checkout order number
4. Specify how long you have been a customer of BigBytes.Net

Note:
SSH is a security issue, we do not give it out for a convience issue or "so we can do things quicker" There is to many security related issues by having SSH. You are on a shared server and we have to consider the good of all our customers when we allow or deny these request. And yes it might be likely you lose a customer or two as a Reseller because of this, however in the big picture by allowing SSH to anyone who requests it, then they hack or do something which brings down the server or something else, we will close there site, and your site which means it affects ALL your customers, and ours, not only are your customers out of a host provider while you find a new one, and then try to reset things up, we have to fix things and work to calm our other customers because of what someone else did. If you want SSH give us a reason which is a valid, substantial and neccessary reason to have SSH access. And we will grant it.

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